Privacy Policy

Last Updated: 17 Feb 2026

The domain name www.camporaadventures.com (hereinafter referred to as the “Website”) is owned and operated by Campora Adventures (Registered) (hereinafter referred to as “Campora Adventures”), a partnership firm incorporated under the Indian Partnership Act, 1932, with its registered office at: Nigam road, Selakui, Dehradun, Uttarakhand – 248011

Campora Adventures respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, transfer, store, and protect your information when you use our Website or services.

This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and, where applicable, the General Data Protection Regulation (GDPR).

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

A. Personal Identification Information

Full name
Job title
Email address
Phone number
Postal address / postcode
Preferences and interests

B. Transaction & Account Information

Booking details
Payment confirmation details
Communication history
Customer feedback and survey responses

C. Verification Documents (When Required)

PAN
Aadhaar
Driving License
Passport
(Collected strictly when required for verification and in accordance with applicable laws.)

D. Sensitive Personal Information

Health information relevant to trekking or adventure activities
Emergency contact details

We collect information:

Directly from you when you register, book a trek, subscribe to communications, or fill out forms
Automatically via cookies and similar tracking technologies

2. Legal Basis for Processing

We process your data on one or more of the following legal grounds:

Consent – When you explicitly provide consent.
Contractual Necessity – To fulfill bookings and service obligations.
Legal Obligation – To comply with statutory or regulatory requirements.
Legitimate Interests – To improve services and operations, provided your rights are not overridden.

3. How We Use Your Information

Your information may be used for the following purposes:

Processing trek bookings and managing your account
Maintaining internal records
Improving our website, services, and user experience
Communicating about bookings, updates, and inquiries
Sending promotional communications (with your consent)
Conducting research and customer feedback analysis
Customizing website content based on preferences
Ensuring compliance with legal and regulatory requirements

4. Data Retention Policy

We retain personal information only for as long as necessary to fulfill its intended purpose or to meet legal obligations.

Account Information: Duration of active account + 3 years
Transaction Records: 8 years (tax/accounting compliance)
Marketing Preferences: Until consent is withdrawn
Health Information: Duration of trek + deleted within 30 days post completion (unless required for investigation/legal purposes)

When data is no longer required, it is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational safeguards, including:

Encryption (data in transit and at rest)
Access controls and authentication protocols
Routine security audits and vulnerability testing
Staff training on data protection practices
Physical and digital infrastructure security
Incident response mechanisms

While we strive to protect your information, no digital transmission system is entirely secure.

6. Data Breach Notification

In case of a data breach that may affect your personal information, we will:

Notify relevant authorities within 72 hours (where required)
Inform affected individuals without undue delay if high risk exists
Provide details of the breach and mitigation steps
Take corrective measures to reduce potential harm

7. Cookies & Tracking Technologies

We use cookies to:

Analyze website traffic
Understand user preferences
Improve functionality and performance
Personalize user experience

You may accept or decline cookies through your browser settings. Disabling cookies may limit certain features of the Website.

8. Third-Party Links

Our Website may include links to third-party websites, plug-ins, or services. We do not control these external platforms and are not responsible for their privacy practices. Users are encouraged to review the privacy policies of third-party sites.

9. Third-Party Service Providers

We may share information with trusted third-party processors, including:

Payment gateways
Analytics providers
Email communication services
Cloud storage providers
Customer support platforms

All third-party partners are contractually obligated to maintain confidentiality, use data solely for authorized purposes, and implement adequate security measures.

We do not sell your personal information.

10. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict processing
Data portability
Object to processing (especially marketing)
Protection against automated decision-making

To exercise your rights, contact:
info@camporaadventures.com

We will respond within 30 days and may verify your identity before processing requests.

11. Children’s Privacy

Our services may be accessed by individuals under 18 years of age only with verifiable parental or guardian consent.

We do not knowingly collect data from minors without consent. If such data is discovered, we will promptly delete it.

12. Automated Decision Making

Campora Adventures does not currently engage in automated decision-making or profiling that produces legal or similarly significant effects. Any future changes will be reflected in this policy.

13. Marketing Communications

We may send promotional communications regarding treks, special offers, or adventure programs.

You may opt out at any time by emailing:
info@camporaadventures.com

14. Grievance Redressal & Contact Information

If you have concerns regarding your personal data or this Privacy Policy, please contact:

Campora Adventures
Nigam road, Selakui, Dehradun, Uttarakhand – 248011
Telephone: +91-8395055621
Email: info@camporaadventures.com

Policy Updates

Campora Adventures reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page. Continued use of the Website following changes indicates your acceptance of the revised policy.